Appointment Colors Simpatico has a system-wide Appointment Color Code system that is based on the Client’s Appointment Status. Pending appointments will show in Ivory. Checked-in appointments will show in Green. No Showed appointments will show in Red. This is not a configurable element within Simpatico. Appointment Borders The client configurable element of the calendar..
Category: Appointment Calendar
Pending Registrations When the Registration page loads, any Pending Registrations that have previously been saved will be listed on the screen (in the order that their registrations were begun). A client becomes a “Pending Registration” when users click “Save” rather than “Complete” in the New Registrations screen. This typically occurs when you are still awaiting..
Simpatico has built-in appointment reminders for your company. These can go out via email, phone, or text message. Email Appointment Reminders Email reminders are provided by CAVU at no cost to you. All email appointment reminders are sent out on the day prior to a client’s appointment at 7:00 a.m. Phoenix, AZ time (GMT/UTC..
As outlined in our post about Updating Appointment Statuses, Simpatico’s Appointment Calendar allows you the option to charge clients a No Show or Cancellation fee*. After selecting a Reason for the Cancellation or No Show, users will opt to have a “Charge” or “No Charge” for the Missed Visit. Clicking “Charge” will generate a visit..
Updating an Appointment (Check-in, Cancel, No Show) Updating the status of appointments allows all users to see client appointment status at a glance, and also makes this information available for reporting purposes To update an appointment’s status on the Appointment Calendar, right click on the appointment. A status menu will populate: Open “Open” will allow..